Returns & Exchanges
At C-IN2 New York, we want to ensure you are completely satisfied with your purchase. We accept returns and exchanges on unworn, unwashed items in their original packaging within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Ship the Package
Drop off your package at any authorized carrier location; please ensure all original tags and hygienic liners are intact to qualify for a refund.
Receive Refund or Exchange
After our warehouse inspects the returned goods, your refund will be processed to the original payment method or your exchange shipment will be dispatched within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing